Terms & Conditions

Welcome to TheProHardware. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting, browsing, or making a purchase from TheProHardware, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please do not use our website.


1. Definitions

In these Terms:

  • “We”, “Us”, “Our”, “TheProHardware” – refer to the owner and operators of the website theprohardware.com.

  • “You”, “Your”, “Customer”, “User” – refer to any person accessing or using our website or services.

  • “Products” – refers to any building & installation hardware, fasteners & fixings, home improvement, or furniture hardware sold or recommended by us.

  • “Services” – includes product recommendations, guides, installation tips, or other informational resources provided on our site.


2. Acceptance of Terms

By accessing or using TheProHardware, you:

  • Confirm you are at least 18 years old or have the consent of a parent/guardian.

  • Agree to use our website and services in compliance with applicable laws.

  • Understand that these Terms may be updated from time to time. Continued use of our site means you accept the updated Terms.


3. Use of Our Website

You agree to use TheProHardware for lawful purposes only. You must not:

  • Post, share, or transmit harmful, offensive, or illegal content.

  • Attempt to hack, damage, or disrupt the functionality of our site.

  • Use our content or images without permission.

  • Misrepresent yourself or impersonate another person.


4. Products and Services

We strive to provide accurate and up-to-date information about our products and services. However:

  • Product descriptions, images, and specifications are provided for reference and may vary slightly in reality.

  • Prices and availability are subject to change without prior notice.

  • We cannot guarantee that all items will be in stock at all times.


5. Orders and Payments

When placing an order:

  • You agree to provide accurate and complete information.

  • All prices are listed in [insert currency] unless stated otherwise.

  • We accept various payment methods, and payment must be made in full before shipping.

  • We reserve the right to cancel or refuse any order if fraud, unauthorized transactions, or errors are suspected.


6. Shipping and Delivery

  • We aim to process and ship orders promptly, but delivery times may vary depending on your location and circumstances beyond our control.

  • Risk of loss or damage passes to you once the order is shipped.

  • You are responsible for providing a correct shipping address. We are not liable for delays or losses caused by incorrect addresses.


7. Returns and Refunds

Our Return & Refund Policy applies to all purchases. Key points:

  • Products must be returned in their original condition and packaging.

  • Some items may be non-returnable due to safety or hygiene reasons (e.g., certain tools or sealed packaging once opened).

  • Refunds are issued via the original payment method after inspection of returned goods.

  • You are responsible for return shipping costs unless the product was defective or incorrect.


8. Intellectual Property

All content on TheProHardware, including text, images, logos, designs, and guides, is our property or used with permission.

You may:

  • View or download content for personal, non-commercial use.

You may not:

  • Copy, reproduce, sell, or distribute our content without written permission.


9. Third-Party Links and Affiliates

Our website may contain links to third-party websites or affiliate partners.

  • We are not responsible for the content, services, or privacy policies of those websites.

  • Some links may be affiliate links, meaning we earn a commission if you purchase through them. These relationships are disclosed on our Disclosure Page.


10. Disclaimers

  • The information on our site is provided for general guidance only and is not a substitute for professional advice.

  • We are not liable for any damage or injury caused by improper use of our products.

  • Products are sold “as is” unless otherwise stated, and warranties (if applicable) come directly from the manufacturer.


11. Limitation of Liability

To the maximum extent permitted by law:

  • TheProHardware and its team will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our site or products.

  • This includes (but is not limited to) loss of profits, data, or property damage.


12. Indemnification

You agree to indemnify and hold harmless TheProHardware, its employees, and partners from any claims, damages, liabilities, or expenses arising from your use of our site, violation of these Terms, or infringement of third-party rights.


13. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use your information. By using our site, you consent to our data practices as described in that policy.


14. Account Registration (If Applicable)

Some features may require you to create an account.

  • You are responsible for keeping your account credentials secure.

  • You must notify us immediately of any unauthorized use of your account.

  • We may suspend or terminate accounts that violate these Terms.


15. Termination of Use

We may suspend or terminate your access to TheProHardware without notice if:

  • You violate these Terms.

  • We are required by law or government request to do so.

  • We decide to discontinue our website or services.

Upon termination, any outstanding obligations you owe us remain enforceable.


16. Governing Law

These Terms are governed by the laws of [Insert Country/State], without regard to its conflict of law principles. Any disputes will be resolved in the courts of [Insert Jurisdiction].


17. Changes to These Terms

We may update or modify these Terms from time to time. The “Last Updated” date will always reflect the latest version. Continued use of our website means you accept the changes.